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Reviews

Based on 90 reviews
57%
(51)
41%
(37)
2%
(2)
0%
(0)
0%
(0)
K
Rattan Hut
KB, M.
Excellent service and product

Took to writing a review as I had read negative reviews which worried me but was hoping I’d be one of those customers that have left a rave review. I ordered the 8 seater Cheltenham set with fire pit. I am overjoyed with the quality of the product. Delivery actually took place some weeks after the estimated delivery date but we hardly had the weather to use the set in early spring so I wasn’t affected by that. Customer service via email and phone in the interim was courteous and friendly. Once I took delivery, and on assembly, we realised that the fire pit cover was missing, which again, once I notified customer service - arrived via tracked Royal Mail delivery a couple of days later. Great quality, thick cushions arrive vacuum packed. I wouldn’t hesitate to recommend Rattan Hut.

J
Rattan Hut
James W.
Thrilled with our Cheltenham set

The quality of this furniture is top notch, the packing it arrived in was superb too and that ensured not a single item had so much of a scratch on it. All in all we are over the moon with our new garden set and can’t wait for warm weather to truly use it!

T
Rattan Hut
Tom L.
Definitely recommend.

I purchased the Cheltenham set as a surprise for my wife and she is over the moon with the quality of the set, from the frame of the set to the cushions of the set. Definitely recommend.

L
Rattan Hut
Lorine T.
Very happy!

We recently got our decking done and came across the hygge on Facebook. We are so far very impressed with all the features of the pergola.

A
Rattan Hut
Angela
Excellent

We received our 2 seater sofa and 2 chairs and table. They are excellent. The company were very helpful and efficient. 👏👍

C
Rattan Hut
Customer
Excellent Service

We bought our 9 seater set which arrived on Saturday afternoon.
Highly recommend these guys, very good communication all round.
9 seater set is gorgeous the cushions are 10 cm thick very comfortable. The black tempered glass on the table is stunning.
I would highly recommend this company as nothing is to much trouble. Thank you for a fantastic service.
Kind Regards
Julie

R
Rattan Hut
Rilla H.
strongly recommend

Exceptional throughout. Delivery guys were fab. Kept me informed all the way through and the egg chair is beautiful. strongly recommend

P
Rattan Hut
Paulene R.
I love this set

I love this set, I literally use the Cheltenham every single evening. The cushions are still the same thickness and still comfortable after all the constant use.

C
Rattan Hut
Coleen A.
perfect place

I ordered the pergola for our holiday home and it’s been the perfect place for hosting our family get togethers. The blinds are the cherry on top as they don’t flap around when it’s windy.

E
Rattan Hut
Emerald A.
Excellent service

Excellent customer service from start to finish, especially from Daniel. They were very patient when I spent hours choosing my furniture and extremely helpful on the phone.

S
Rattan Hut
Sheryl P.
I purchased the Cheltenham

I had previously purchased furniture from a different furniture store and the quality was okay, but after a few weeks, the quality was not there. To replace my garden furniture, I purchased the Cheltenham set with a firepit. The furniture arrived as promised and I can't be any happier. I get compliments all the time and the firepit is the showstopper.

K
Rattan Hut
Kaylee V.
impressed with the hygge pergola

Overall I am very impressed with the hygge pergola. It’s been a few weeks now and all I can say is wow. The mood lighting is a great feature to have on those late evenings. The build quality in general is very good and I have not experienced any leaks from the roof.

J
Rattan Hut
June R.
Very happy

From ordering to delivery we were very happy with the service we received. The 9 seater set we ordered is lovely. We were kept informed all the way through. The delivery men were polite and efficient.

A
Rattan Hut
Angela K.
Quick delivery

Quick delivery. Our order was delivered less than the 7 working days promised on the website. We got an email from the couriers the day before notifying us of our delivery time slot. Happy with our purchase. The cushions are very thick and comfy as described!

K
Rattan Hut
Kimberley T.
Amazing!

The set arrived on time and the packaging was amazing, all the cushions were protected and there was no damage‌. My husband assembled the furniture and all I can say is, wow. The set adds a perfect touch and elevates the garden. I would definitely recommend the Cheltenham set.

A
Rattan Hut
Adrianne C.
Great customer service

Great customer service, spoke to Michael over the phone before purchasing a pergola. He was very polite and helpful. The pergola arrived on time with no issues.

D
Rattan Hut
Duncan M.
Happy with our purchase

Polite, professional and knowledgeable staff. We are happy with our purchase and would recommend Rattan Hut. Thanks once again Rattan Hut!

M
Rattan Hut
Maxine C.
Extremely happy

Extremely happy with my sofa set with a firepit. The customer support guys were very helpful and knowledgeable. From start to finish, rattan hut has been amazing throughout.

N
Rattan Hut
Neil H.
Super chuffed

I absolutely love my pergola especially the retractable windproof blinds and adjustable roof. Brilliant quality overall. Super chuffed

K
Rattan Hut
Karly R.
Well worth the money

Ordered on Sunday, delivered on Wednesday to Oxford. Couldn't be any happier. Well worth the money. Thanks Rattan Hut.

J
Rattan Hut
Jena M.
Absolute show stopper!

Absolute show stopper! The Cheltenham set has completely transformed our garden. Cannot be any happier with the quality. Definitely recommend.

P
Rattan Hut
Patrik H.
lovely egg chair!

Purchased a swing chair for a birthday present and was happy with the service provided.

H
Rattan Hut
Hazel C.
7 days as described

Brilliant product, delivered within 7 days as described. Replied to my emails very promptly and answered all my questions. Delivery people were good and very helpful. Excellent service and would recommend it!

C
Rattan Hut
Charles L.
Love the modern sleek design.

Was struggling to find a set for our newly done garden until we finally came across the Cheltenham set. Comes very well packed and feels very premium. Love the modern sleek design.

S
Rattan Hut
Suzanna C.
Glad we ordered

After looking for a long time, we eventually settled on rattan hut for our garden furniture and glad we did.it came boxed up and delivery was good, the young delivery drivers were excellent, brought it into our back garden which was a nice gesture.
Great service overall and very happy with our choice.

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